Media

Website → Media holds everything your site uses: photographs for pages and the portfolio, and documents like a pricing guide or a wedding brochure.

Your client galleries are separate. Nothing here goes to a client unless you put it on a page.

Adding files

Go to Website → Media.
Under Add media, click The photograph and choose one or more files.

JPEG, PNG, WebP and PDF files are taken, up to 20 MB each.

Optionally, describe the picture under What is in it — for example *Nell

laughing on the steps at Werribee*. Screen readers read it aloud and Google reads it too.

Press Add it.

Large files straight off the camera are fine, as long as they are under 20 MB. Every photograph is resized once, on the way in, into a set of widths — **400, 800, 1400 and 2000 pixels** — and saved in modern formats as well as the one you uploaded.

Each page then uses the width it actually needs, so a phone downloads the small version of a thumbnail rather than your 8MB original. That is most of why the site is fast, and it happens without you thinking about it.

Anything that is not one of those types is refused with a reason — *Upload a JPEG, PNG, WebP or PDF* — rather than accepted and broken later. A file is checked by what it actually contains, not by its name, so a .jpg that is really something else does not get through. A very large photograph (many thousands of pixels across) may be refused with a request to resize it first.

Changing a file's details

Each file in the library has its own panel. Change what you need, then press Save in that panel.

File name — the name people see, which can be changed at any time. The file itself does not move, so no page breaks and no link stops working. pricing-guide-2026.pdf reads better in a download than Scan_0043.pdf.
Caption, if it needs one — a line to show with the photograph.

Framing a photograph

Two controls, for photographs only:

Point at what matters most — click the part of the picture that must never be cropped away, usually a face. A photograph shown in a shape that is not its own gets cropped, and phones and wide screens crop differently; this is what they both crop around. It applies everywhere the photograph is used, not just where you set it.
Show the whole picture rather than filling the space — fits the photograph inside its space instead of filling it. Right for a logo, a screenshot, or a frame you refuse to have cut.

Documents

A PDF is listed as a document. It has no framing to set, because nothing crops a document. It opens or downloads from your own website address, so a link to your pricing guide is a link to your site.

Removing something

Press Remove in the file's panel and confirm. It is taken away for good.

Any page using a removed photograph shows a gap, and any link to a removed document stops working. There is no undo and no recycle bin — if you are not certain, rename it out of the way instead, which costs nothing.

Storage

The top of the page shows how many files you have and how much space they use. Website photographs share your plan's storage with your galleries. For how your files are kept safe, see security.